I want a better Airtravel Experience: Handling Delays
It’s not unusual that a flight gets delayed or canceled and one has to find an accommodation, while waiting for the next flight. Just recently flying home from Castlegar, BC, we had several flights canceled one after another due to weather conditions, and eventually we boarded a plane, just to be told “Sorry, this plane won’t fly today… but check with the check-in desk - we might flight tomorrow”… And so we had to find an accommodation for that night, after spending the whole day in the airport.
This particular airport is known for frequent flight delays and cancellations (locals even nicknamed their town: “Cancelegar”), yet no arrangements are made to accommodate delayed travelers, not even a free shuttle to a hotel. And of course there are no waiting facilities at the airport itself other than the usual hard benches.
Overnight storage or lockers weren’t there either…
And apparently this is a similar situation with many other airports around the world. You buy the ticket and you hope to make it to your destination, but if anything goes wrong on the airline side, you are on your own…
One things is not clear is whether this should be a responsibility of the airlines, or the municipalities on whose premises the airports are located. Or both…
Related posts
Comments
Share your thoughts...
Feed is here